Sunset Plaza Insurance Website Privacy Policy and SMS Terms and Conditions
Effective Date: August 21, 2025
Sunset Plaza Insurance (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.sunsetplazains.com] (the “Site”). Please read this policy carefully to understand our views and practices regarding your personal data.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, date of birth, and insurance-related details.
- Usage Data: IP address, browser type, operating system, pages visited, and time spent on the Site.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and analyze usage.
How We Use Your Information
We use the information we collect to:
- Provide and manage insurance products and services
- Respond to inquiries and customer service requests
- Process applications and claims
- Send updates, newsletters, and promotional materials (with your consent)
- Improve website functionality and user experience
- Comply with legal obligations
Sharing Your Information
We do not sell your personal information. We may share it with:
- Service Providers: Third-party vendors who assist in operating our website and delivering services
- Legal Authorities: When required by law or to protect our rights
- Affiliated Entities: For internal business purposes, consistent with this policy
Messaging Privacy Policy
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how Sunset Plaza Insurance collects and uses information about you when you opt-in to receive SMS messages from us.
Information We Collect
When you opt-in to receive SMS messages, we collect:
- Your phone number
- Consent to send SMS messages
- Your email address
- Your basic contact information
- Your messaging history
How We Collect Your Information
We may collect your information directly from you, such as when you complete a form or contact us or automatically, such as when you interact with our website.
How We Use Your Information
We use your information to:
- Send you the SMS messages you’ve opted in to receive
- Provide updates, promotions, or other relevant content based on your preferences
- Choices and Controls
- To operate our business
You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. You can review our Terms for additional information about the opt-out process.
To Whom We Disclose Your Information
We may disclose your information to our affiliated companies; to third party service providers, business advisors, or consultants who provide services to us; in connection with a merger, acquisition, reorganization, restructuring, financing transaction or sale of assets; as required by law or administrative order; to assert claims or rights or to defend against claims.
We do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes.
Protection of Information
We take steps to protect your information against unauthorized use or disclosure.
Updates
We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information about our privacy practices.
How to Contact Us
You may also contact us directly at info@sunsetplazains.com or 800-269-2919
SMS Terms and Conditions
SMS Messaging Service
By providing my phone number, I consent to receive SMS text messages from Sunset Plaza Insurance for appointment reminders, marketing messages, and general two-way communication about insurance products. Message and Data Rates may apply.
Message Frequency
You will get more than one message from us unless you opt-out, and while messaging frequency varies, you will likely receive up to 8 messages per month. Sunset Plaza Insurance reserves the right to alter the frequency of messages at any time to increase or decrease the total number of messages. We and carriers are not liable for delays or undelivered messages.
Message and Data Rates
Message and data rates may apply based on your mobile carrier’s terms.
Privacy Policy
Your information will be handled in accordance with our Privacy Policy.
Cancellation/Opt-Out Instructions
You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. After you opt out of text messaging, you will receive one additional message confirming your request has been processed.
Help/Customer Support
Text the word HELP for support. You may also contact us directly at info@sunsetplazains.com or 800-269-2919
Liability
We are not responsible for any charges, errors, or delays in SMS delivery or undelivered messages caused by your carrier or third-party service providers.
Cookies and Tracking
You can manage your cookie preferences through your browser settings. Disabling cookies may affect your ability to use certain features of the Site.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children.
International Users
If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the U.S., where our servers are located.
Your Choices and Rights
You may:
- Access or update your personal information
- Opt out of marketing communications
- Request deletion of your data (subject to legal and contractual obligations)
To exercise these rights, contact us at:
info@sunsetplazains.com
800-269-2919
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Sunset Plaza Insurance
13907 Ventura Blvd., Suite 104
Sherman Oaks, CA 91423
info@sunsetplazains.com
800-269-2919