Focusing on Your Needs
At Sunset Plaza Insurance each Customer Service representative takes the time and care to learn what each individual customer needs and wants for the issue they are trying to resolve. Our representatives will answer all your questions in orderly fashion.
You can call our Customer Care department if you have any questions regarding your policy. Any changes or any endorsements must be done in writing. No coverage will be provided verbally. Contact your specific agent to make changes to your endorsements. Our Customer Service Representatives will help you with:
- ID Cards
- Bill Pay
- Change of Coverages
- Add and Delete Vehicles
- Change of Address
- All other issues
What ever the situation maybe we will get it taken care of for you.
We take the time to really understand what your issue is and get it resolved so that you may have a peace of mind. At Sunset Plaza Insurance you are connected directly to a live representative who is ready to take your call and handle your needs.
We believe in speed of service. That is why your hold times will be next to none as we understand that your time is valuable. Your needs are our needs, we work hard to make sure that whatever the situation is we help you terminatedly resolve it in timely fashion.
Sunset Plaza Insurance takes pride in our customer service in handling each single individual with politeness and care so that you have an excellent customer service experience because we understand it can be a bit overwhelming when dealing with your insurance policy.